Privacy Policy

Preamble

With the following privacy policy, we would like to inform you about which types of your personal data (hereinafter also referred to simply as "data") we process, for what purposes, and to what extent. This privacy policy applies to all processing of personal data carried out by us, both as part of the provision of our services and in particular on our websites, in mobile applications, and within external online presences, such as our social media profiles (hereinafter collectively referred to as "online offer").

The terms used are not gender-specific.

Status: November 26, 2024

Table of Contents

Controller

Lyriska Trio

Authorized Representatives: Marian Fricke, Luca Loeb, Daniel Louis

Email Address: contact@lyriska-trio.de

Legal Notice: https://lyriska-trio.de/impressum

Overview of Processing Activities

The following overview summarizes the types of data processed, the purposes of their processing, and refers to the affected individuals.

Types of Processed Data

  • Master data.
  • Contact data.
  • Content data.
  • Usage data.
  • Metadata, communication, and procedural data.
  • Log data.

Categories of Data Subjects

  • Communication partners.
  • Users.

Purposes of Processing

  • Communication.
  • Security measures.
  • Direct marketing.
  • Reach measurement.
  • Conversion measurement.
  • Organizational and administrative procedures.
  • Feedback.
  • Profiles with user-related information.
  • Provision of our online offering and user-friendliness.
  • Information technology infrastructure.

Relevant Legal Bases

Relevant legal bases under the GDPR: Below, you will find an overview of the legal bases under the GDPR on which we process personal data. Please note that, in addition to the GDPR regulations, national data protection provisions in your or our country of residence or business location may apply. Should more specific legal bases apply in individual cases, we will inform you about them in this privacy policy.

  • Consent (Art. 6(1) Sentence 1 lit. a GDPR) - The data subject has given their consent to the processing of their personal data for one or more specific purposes.
  • Performance of a contract and pre-contractual inquiries (Art. 6(1) Sentence 1 lit. b GDPR) - The processing is necessary for the performance of a contract to which the data subject is a party or to take steps at the request of the data subject prior to entering into a contract.
  • Legitimate interests (Art. 6(1) Sentence 1 lit. f GDPR) - The processing is necessary for the purposes of the legitimate interests pursued by the controller or a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data.

National data protection regulations in Germany: In addition to the GDPR, national regulations on data protection in Germany apply. This includes, in particular, the Federal Data Protection Act (BDSG), which contains specific provisions on the right of access, the right to deletion, the right to object, the processing of special categories of personal data, processing for other purposes, transmission, as well as automated decision-making, including profiling. Additionally, state data protection laws of individual federal states may apply.

Notice on the application of the GDPR and Swiss FADP: These data protection notices serve to provide information under both the Swiss Federal Act on Data Protection (FADP) and the General Data Protection Regulation (GDPR). For clarity and consistency, the terms used in the GDPR are applied. Specifically, the GDPR terms "processing" of "personal data," "legitimate interest," and "special categories of data" are used instead of the Swiss FADP terms "processing" of "personal data," "overriding interest," and "sensitive personal data." The legal meaning of the terms, however, continues to be determined by the Swiss FADP where applicable.

Security Measures

We implement appropriate technical and organizational measures in accordance with legal requirements, considering the state of the art, implementation costs, and the nature, scope, circumstances, and purposes of processing, as well as the varying likelihood and severity of risks to the rights and freedoms of natural persons, to ensure a level of security appropriate to the risk.

Measures include securing the confidentiality, integrity, and availability of data by controlling physical and electronic access to the data as well as access, input, transmission, availability, and separation of the data. Furthermore, we have established procedures to ensure the exercise of data subjects' rights, the deletion of data, and responses to data breaches. We also consider the protection of personal data in the development and selection of hardware, software, and processes, in line with the principle of data protection by design and by default.

Transfer of Personal Data

In the course of our processing of personal data, it may happen that such data is transferred to other entities, companies, legally independent organizational units, or individuals or disclosed to them. Recipients of this data may include, for example, IT service providers or providers of services and content integrated into a website. In such cases, we comply with legal requirements and, in particular, enter into appropriate contracts or agreements with the recipients of your data to protect your data.

International Data Transfers

Data processing in third countries: If we process data in a third country (i.e., outside the European Union (EU) or the European Economic Area (EEA)) or if the processing takes place within the framework of the use of services of third parties or disclosure or transfer of data to other persons, entities, or companies, this only occurs in compliance with legal requirements. If the level of data protection in the third country is recognized by an adequacy decision (Art. 45 GDPR), this serves as the basis for the data transfer. Otherwise, data transfers only take place if the data protection level is otherwise ensured, in particular through standard contractual clauses (Art. 46(2)(c) GDPR), explicit consent, or in cases of contractual or legally required transfer (Art. 49(1) GDPR). We also inform you of the legal bases for third-country transfers for individual providers from third countries, with adequacy decisions given priority. Information about third-country transfers and adequacy decisions can be found in the EU Commission's information offering: https://commission.europa.eu/law/law-topic/data-protection/international-dimension-data-protection_en?prefLang=de. As part of the "Data Privacy Framework" (DPF), the EU Commission has also recognized the data protection level of certain US companies as secure through an adequacy decision dated July 10, 2023. You can find a list of certified companies and further information on the DPF on the US Department of Commerce's website at https://www.dataprivacyframework.gov/ (in English). We inform you in these data protection notices about which service providers we use that are certified under the Data Privacy Framework.

General Information on Data Retention and Deletion

We delete personal data that we process in accordance with legal requirements as soon as the underlying consents are revoked or no further legal bases for the processing exist. This applies to cases where the original purpose of the processing ceases to exist or the data is no longer needed. Exceptions to this rule exist where legal obligations or specific interests require longer retention or archiving of the data.

In particular, data that must be retained for commercial or tax reasons, or data whose storage is necessary for legal enforcement or the protection of the rights of other natural or legal persons, must be appropriately archived.

Our data protection notices contain additional information about data retention and deletion specifically applicable to certain processing operations.

In cases where multiple retention periods or deletion deadlines apply, the longest period is always decisive.

Unless a specific start date is indicated for a retention period of at least one year, it automatically begins at the end of the calendar year in which the triggering event occurred. In the case of ongoing contractual relationships under which data is stored, the triggering event is the effective date of termination or other end of the legal relationship.

Data that is no longer needed for the originally intended purpose but is retained due to legal requirements or other reasons is processed exclusively for the reasons justifying its retention.

Further Information on Processing, Procedures, and Services:

  • Retention and Deletion of Data: The following general retention periods apply under German law:
    • 10 years - Retention period for books and records, annual financial statements, inventories, management reports, opening balance sheets, and the work instructions and other organizational documents necessary for their understanding, booking records, and invoices (§ 147(3) in conjunction with (1) Nos. 1, 4, and 4a AO, § 14b(1) UStG, § 257(1) Nos. 1 and 4, (4) HGB).
    • 6 years - Other business documents: received commercial or business letters, copies of sent commercial or business letters, other documents relevant for taxation, such as hourly wage records, operational accounting sheets, calculation documents, price lists, as well as payroll accounting documents unless they are already booking records and cash register strips (§ 147(3) in conjunction with (1) Nos. 2, 3, 5 AO, § 257(1) Nos. 2 and 3, (4) HGB).
    • 3 years - Data required to consider potential warranty and damage claims or similar contractual claims and rights, as well as associated inquiries, are stored for the duration of the regular statutory limitation period of three years (§§ 195, 199 BGB).

Rights of Data Subjects

Rights of data subjects under the GDPR: As a data subject, you have various rights under the GDPR, particularly those arising from Articles 15 to 21 GDPR:

  • Right to object: You have the right, for reasons arising from your particular situation, to object at any time to the processing of personal data concerning you, which is based on Article 6(1)(e) or (f) GDPR; this also applies to profiling based on these provisions. If the personal data concerning you is processed for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for such advertising purposes; this also applies to profiling insofar as it is associated with such direct marketing.
  • Right to withdraw consent: You have the right to withdraw given consents at any time.
  • Right of access: You have the right to request confirmation as to whether data concerning you is being processed, to obtain information about this data, as well as further details and a copy of the data in accordance with legal requirements.
  • Right to rectification: In accordance with legal requirements, you have the right to request the completion or correction of data concerning you.
  • Right to erasure and restriction of processing: Under the applicable legal provisions, you have the right to request the immediate deletion of data concerning you, or alternatively, to request the restriction of data processing in accordance with the applicable legal provisions.
  • Right to data portability: You have the right to receive data concerning you, which you have provided to us, in a structured, commonly used, and machine-readable format or to request the transmission to another controller, in accordance with legal requirements.
  • Right to lodge a complaint with a supervisory authority: Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, particularly in the Member State of your habitual residence, workplace, or the location of the alleged infringement, if you consider that the processing of personal data relating to you infringes the GDPR.

Provision of Online Services and Web Hosting

We process users' data to provide our online services. For this purpose, we process the IP address of users, which is necessary to transmit the contents and functions of our online services to the users' browser or device.

  • Processed data types: Usage data (e.g., page views and time spent, click paths, usage intensity and frequency, device types and operating systems used, interactions with content and functions); Meta, communication, and procedural data (e.g., IP addresses, timestamps, identification numbers, involved individuals); Log data (e.g., logins or data access, access times); Content data (e.g., text or image messages and posts, including information such as authorship details or creation time).
  • Data subjects: Users (e.g., website visitors, users of online services).
  • Purposes of processing: Provision of our online offer and user-friendliness; IT infrastructure (operation and provision of information systems and technical equipment, such as computers, servers, etc.); Security measures.
  • Retention and deletion: Data is deleted as per the section "General Information on Data Retention and Deletion".
  • Legal basis: Legitimate interests (Article 6(1)(f) GDPR).

Additional information on processing activities, procedures, and services:

  • Collection of access data and log files: Access to our online offer is logged in the form of so-called "server log files". These may include addresses and names of accessed web pages and files, dates and times of access, transmitted data volumes, messages about successful access, browser types and versions, the user's operating system, referrer URLs (previously visited pages), and usually IP addresses and requesting providers. The server log files may be used for security purposes, e.g., to prevent server overload (especially in cases of misuse, such as DDoS attacks) and to ensure server stability and performance; Legal basis: Legitimate interests (Article 6(1)(f) GDPR). Deletion of data: Log file information is stored for a maximum of 30 days and then deleted or anonymized. Data required for evidence purposes is exempted from deletion until the respective incident is conclusively clarified.
  • Email transmission and hosting: The web hosting services we use include email transmission, receipt, and storage. For these purposes, the addresses of recipients and senders, other information related to email transmission (e.g., participating providers), and the content of the respective emails are processed. These data may also be processed for SPAM detection purposes. Please note that emails are generally not encrypted during internet transmission. While emails are usually encrypted during transport, they are not encrypted on the servers from which they are sent or received unless an end-to-end encryption process is used. We cannot assume responsibility for the transmission path of emails between the sender and reception on our server; Legal basis: Legitimate interests (Article 6(1)(f) GDPR).
  • ALL-INKL: Services in the area of providing IT infrastructure and associated services (e.g., storage space and/or computing capacities); Service provider: ALL-INKL.COM - Neue Medien Münnich, Owner: René Münnich, Hauptstraße 68, 02742 Friedersdorf, Germany; Legal basis: Legitimate interests (Article 6(1)(f) GDPR); Website: https://all-inkl.com/; Privacy policy: https://all-inkl.com/datenschutzinformationen/. Data processing agreement: Provided by the service provider.

Contact and Inquiry Management

When contacting us (e.g., by mail, contact form, email, telephone, or via social media) and within the scope of existing user and business relationships, the information provided by the inquiring persons is processed to the extent necessary to respond to contact inquiries and any requested measures.

  • Processed Data Types: Inventory data (e.g., full name, residential address, contact information, customer number, etc.); Contact data (e.g., postal and email addresses or phone numbers); Content data (e.g., textual or visual messages and contributions as well as information related to them, such as authorship details or creation timestamps); Usage data (e.g., page views and duration, click paths, usage intensity and frequency, device types and operating systems used, interactions with content and features). Meta, communication, and procedural data (e.g., IP addresses, timestamps, identification numbers, involved persons).
  • Data Subjects: Communication partners.
  • Processing Purposes: Communication; organizational and administrative procedures; feedback (e.g., collecting feedback via online form). Provision of our online offer and user-friendliness.
  • Retention and Deletion: Deletion according to the details in the section "General Information on Data Storage and Deletion".
  • Legal Bases: Legitimate interests (Art. 6 para. 1 sentence 1 lit. f) GDPR). Contract performance and pre-contractual inquiries (Art. 6 para. 1 sentence 1 lit. b) GDPR).

Further Notes on Processing Procedures, Methods, and Services:

  • Contact Form: When contacting us via our contact form, email, or other communication channels, we process the personal data provided to address and handle the respective inquiry. This typically includes details such as name, contact information, and possibly additional information necessary for proper processing. We use this data exclusively for the stated purpose of contact and communication; Legal Bases: Contract performance and pre-contractual inquiries (Art. 6 para. 1 sentence 1 lit. b) GDPR), Legitimate interests (Art. 6 para. 1 sentence 1 lit. f) GDPR).

Audio Content

We use hosting services from providers to offer our audio content for listening and download. We use platforms that enable uploading, storing, and distributing audio material.

  • Processed Data Types: Usage data (e.g., page views and duration, click paths, usage intensity and frequency, device types and operating systems used, interactions with content and features); Meta, communication, and procedural data (e.g., IP addresses, timestamps, identification numbers, involved persons). Log data (e.g., log files related to logins or data retrieval or access times).
  • Data Subjects: Users (e.g., website visitors, online service users).
  • Processing Purposes: Reach measurement (e.g., access statistics, recognizing returning visitors); conversion measurement (measuring the effectiveness of marketing measures); profiles with user-related information (creating user profiles). Provision of our online offer and user-friendliness.
  • Retention and Deletion: Deletion according to the details in the section "General Information on Data Storage and Deletion".
  • Legal Bases: Legitimate interests (Art. 6 para. 1 sentence 1 lit. f) GDPR).

Further Notes on Processing Procedures, Methods, and Services:

Newsletter and Electronic Notifications

We send newsletters, emails, and other electronic notifications (hereinafter referred to as "Newsletter") only with the consent of the recipients or based on legal permission. If the content of the newsletter is specifically described during registration, this content is decisive for the user's consent. Normally, providing your email address is sufficient for subscribing to our newsletter. However, to provide you with a personalized service, we may request your name for a personal greeting in the newsletter or additional information necessary for the newsletter's purpose.

Deletion and Restriction of Processing: We may retain unsubscribed email addresses for up to three years based on our legitimate interests before deleting them to demonstrate prior consent. The processing of this data is limited to the purpose of potential defense against claims. Individual deletion requests are possible at any time, provided the former existence of consent is confirmed. In cases where obligations require permanent observation of objections, we may store the email address solely for this purpose in a suppression list ("blocklist").

Logging of the registration process is based on our legitimate interests to demonstrate its proper execution. If we commission a service provider for email dispatch, it is based on our legitimate interests in an efficient and secure dispatch system.

Content:

Information about us, our services, campaigns, and offers.

  • Processed Data Types: Inventory data (e.g., full name, residential address, contact information, customer number, etc.); Contact data (e.g., postal and email addresses or phone numbers); Meta, communication, and procedural data (e.g., IP addresses, timestamps, identification numbers, involved persons). Usage data (e.g., page views and duration, click paths, usage intensity and frequency, device types and operating systems used, interactions with content and features).
  • Data Subjects: Communication partners.
  • Processing Purposes: Direct marketing (e.g., by email or postal mail).
  • Legal Bases: Consent (Art. 6 para. 1 sentence 1 lit. a) GDPR).
  • Opt-Out Option: You can unsubscribe from our newsletter at any time, i.e., revoke your consent or object to further receipt. A link to unsubscribe is found at the end of each newsletter or you can use one of the above contact options, preferably email.

Further Notes on Processing Procedures, Methods, and Services:

  • Measurement of Open and Click Rates: The newsletters contain a so-called "web beacon," i.e., a pixel-sized file that is retrieved from our server or the server of a dispatch service provider when the newsletter is opened. This retrieval first collects technical information, such as information about the browser and your system, as well as your IP address and the retrieval time. These details are used for technical improvement of our newsletter based on technical data or the target groups and their reading behavior based on their retrieval locations (which can be determined using the IP address) or access times. The analysis also includes determining whether and when the newsletters are opened and which links are clicked. This information is assigned to individual newsletter recipients and stored in their profiles until deletion. The evaluations serve to understand the reading habits of our users and adapt our content to them or send different content tailored to the interests of our users. Measurement of open and click rates, as well as storage of results in user profiles - This section requires a premium license to be unlocked. - premiumtext premiumtext premiumtext premiumtext premiumtext premiumtext premiumtext premiumtext premiumtext premiumtext premiumtext premiumtext premiumtext premiumtext premiumtext premiumtext premiumtext premiumtext premiumtext premiumtext premiumtext premiumtext premiumtext premiumtext premiumtext premiumtext premiumtext premiumtext premiumtext premiumtext premiumtext premiumtext premiumtext premiumtext premiumtext premiumtext premiumtext premiumtext premiumtext premiumtext ; Legal Bases: Consent (Art. 6 para. 1 sentence 1 lit. a) GDPR).

Plugins and Embedded Features and Content

We integrate functional and content elements into our online offering that are obtained from the servers of their respective providers (hereinafter referred to as "Third-Party Providers"). These may include graphics, videos, or maps (hereinafter uniformly referred to as "Content").

The integration always requires that the third-party providers of this content process the IP address of the users, as they could not send the content to their browser without the IP address. The IP address is therefore necessary for the presentation of this content or features. We strive to use only content whose respective providers use the IP address solely to deliver the content. Third-party providers may also use so-called pixel tags (invisible graphics, also referred to as "web beacons") for statistical or marketing purposes. "Pixel tags" can be used to evaluate information such as visitor traffic on the pages of this website. The pseudonymous information may also be stored in cookies on the user's device and may include technical details about the browser and operating system, referring websites, visit time, and other details about the use of our online offering, as well as being combined with such information from other sources.

Notes on Legal Bases: If we request users' consent for the use of third-party providers, the legal basis for data processing is consent. Otherwise, user data is processed based on our legitimate interests (i.e., interest in efficient, economical, and recipient-friendly services). In this context, we also refer you to the information on the use of cookies in this privacy policy.

  • Processed Data Types: Usage data (e.g., page views and duration, click paths, usage intensity and frequency, device types and operating systems used, interactions with content and features); Meta, communication, and procedural data (e.g., IP addresses, timestamps, identification numbers, involved persons); Inventory data (e.g., full name, residential address, contact information, customer number, etc.); Contact data (e.g., postal and email addresses or phone numbers). Content data (e.g., textual or visual messages and contributions as well as related information, such as authorship details or creation timestamps).
  • Data Subjects: Users (e.g., website visitors, online service users).
  • Processing Purposes: Provision of our online offering and user-friendliness.
  • Retention and Deletion: Deletion according to the details in the section "General Information on Data Storage and Deletion". Storage of cookies for up to 2 years (Unless otherwise specified, cookies and similar storage methods may be stored on users' devices for up to two years.).
  • Legal Bases: Consent (Art. 6 para. 1 sentence 1 lit. a) GDPR). Legitimate interests (Art. 6 para. 1 sentence 1 lit. f) GDPR).

Further Notes on Processing Procedures, Methods, and Services:

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